Question 1

How do I start and create an account?

Accepted Answer

Creating an account with Outshinery is a easy, and you have two convenient options to do so!

First, you can create an account directly when you place an order on our Pricing page. This method is efficient and connects your account immediately to your order.

Alternatively, you can get a taste of our services by clicking the "Try for Free" button in the navigation bar. This gives you a no-risk opportunity to experience what Outshinery has to offer before making a purchase decision.

|| Please note that you will be required to provide basic information such as your name, email address, industry, and preferred password.

After submitting the form, a verification email will be sent to your provided email address. Click the link in the email to verify your account, and voila, your account is set up!

For those seeking human guidance, we recommend watching this concise and informative video walkthrough!

${vimeo}How do I get started?

Question 2

What are Shine Credits?

Accepted Answer

Shine Credits serve as the currency within the Outshinery platform, representing value units that can be exchanged for various services. These services encompass image rendering, video creation, and other visual content production. The more Shine Credits you possess, the greater access you have to an array of services.

Furthermore, the more Shine Credits you purchase, the more cost-effective it becomes — an aspect worth considering! These versatile credits offer flexibility and can be utilized across all services. They provide an efficient, flexible, and streamlined approach to managing and budgeting your visual content creation needs on Outshinery.

Learn more about Shine Credits on our Pricing page.

To illustrate, imagine yourself entering a theme park. Upon arrival, you acquire a specific number of tickets to indulge in your favorite rides. The same principle applies to Shine Credits!

Question 3

What should I have ready to start ordering product images?

Accepted Answer

Before you get started ordering product images with Outshinery, there are a few key items you need to have prepared:

Be ready to answer our comprehensive questionnaire, which includes specific details about your product, such as the shape of the bottle, the color of the glass, the type of closures, and more. We have carefully designed this process to be user-friendly and highly efficient, ensuring a smooth experience for you.
Next, make that you have your design label files and capsule artwork readily available. Ideally, these files should be in PDF or Adobe Illustrator format. Rest assured, whatever you have sent for printing will work perfectly fine for us!
Lastly, while it's not a requirement, if you have **any phone pictures **of the actual product, feel free to share them with us. These can help us to better understand your product and ensure the highest level of accuracy in our images.

So, gather your information, and let's get started on bringing your product to life with stunning, high-quality images!

| Remember, there's no need to wait until your product is bottled to capture stunning photos! With everything being digital, you have the flexibility to order Product Shots whenever you want.

Question 4

What is Outshinery Market?

Accepted Answer

Outshinery Market is a unique feature within our Studio platform that offers an extensive library of pre-made Lifestyle Images, Recipe Pairings, Beauty Shots and more, all tailored to your products. This one-stop marketplace allows you to browse, select, and purchase images that perfectly align with your brand to enhance your marketing efforts.

With Market, you can select from a wide selection of custom images and pairings at both budget-friendly prices and high quality. Not only does this save you time, but it also gives your product an edge in the market with visually striking visuals that help to attract customers’ attention.

To access Outshinery Market, simply navigate to the 'Market' section on your Studio Dashboard. Our easy-to-follow search and filter function along with our concise yet comprehensive descriptions make finding the right images a breeze.

Start exploring Outshinery Market today to find all the images you need for your product marketing endeavors!

| ${vimeo}Preview of the Outshinery Market

Question 5

What is included with a FREE test order?

Accepted Answer

At Outshinery, we believe in the quality of our services, and we are confident that once you see our work, you'll be fully convinced too. That's why we offer a FREE test order to our potential clients.

The free test order includes:

A single digital product shot of your chosen item, created using our advanced computer graphics imagery (CGI) technology.
A follow-up Lifestyle Image featuring the same SKU.

This will allow you to experience the high quality, versatility, and realism of our digital imagery first-hand, without any initial cost or obligation. You'll get a taste of what our talented team can do and how our services can enhance your visual content strategy. Remember, digital images are an investment in your brand, and we're here to help you make the most of it.

|| Please note that this offer is exclusively for new customers. For more details or to place your FREE test order, visit our website.

Question 6

What is Studio by Outshinery?

Accepted Answer

The Studio Dashboard serves as your central command, offering a comprehensive overview of all aspects of your account in one place. From here, you can effortlessly monitor your Shine Credit activity, request new Product Shots, explore Lifestyle Images and Recipe Pairings in Market, access your very own asset library (where all the assets created by Outshinery to date are stored), and effortlessly manage your billing settings.

Designed to streamline your workflow and maximize efficiency, Studio also grants you the flexibility to purchase a monthly or yearly subscription, top-up Shine Credits, or even opt for one-time packs.

Within Studio, you'll discover a wealth of useful resources tailored to simplify your life, including our Marketing Bootcamp, webinar announcements, and the latest release of Lifestyle Image collections.

Accessing Studio is a breeze - simply log in to your Outshinery account at Outshinery.com using the button located in the top navigation bar.

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