Q: What are Shine Credits?

Shine Credits are Outshinery’s in-app currency that makes it easy to request and pay for visual content. Instead of paying per project, you purchase Shine Credits upfront and use them for everything from Product Shots and Lifestyle Images to custom content requests. This gives you more control, flexibility, and transparency over your content creation budget. <h2 id="learnmoreaboutshinecreditsonourpricingpagehttpswwwoutshinerycompricing">Learn more about Shine Credits on <a href="https://www.outshinery.com/pricing">our Pricing page</a>.</h2> To illustrate, imagine yourself entering a theme park. Upon arrival, you acquire a specific number of tickets to indulge in your favorite rides. The same principle applies to Shine Credits! <img src="https://storage.crisp.chat/users/helpdesk/website/faab098b21d7a000/8711ac6f-f770-421a-8e3e-62824f_1xc8rwr.gif" alt="" />

Q: What if my bottle (or box) has a unique shape?

One-of-a-kind product shapes? We’ve got you covered! With a library of over 800 unique container designs, chances are we already have the perfect match for your needs. No match? No problem. <a href="https://www.outshinery.com/cheat-sheet/general#packaging">If your container isn’t in our database</a>, simply provide the technical drawing available from the supplier’s website. We’ll create it for you—no extra charge! Custom embossing/engraving? Bring it on. Opting for a standard container shape with custom embossing or distinctive details? Simply share your design file with us, and we’ll take care of the rest. A small one-time fee applies for the initial creation, but you won’t be charged again when reusing the same container design. Completely unique packaging? If your packaging has a distinctive shape not covered by standard files or supplier drawings, we can create a custom 3D model for you. Please note, a 1 Shine Credit fee applies for this specialized service.

Question 1

How do I start and create an account?

Accepted Answer

Creating your Outshinery Studio account is fast, easy—and comes with a bonus!

| Sign up today and receive 2 Welcome Shine Credits to try our services for free.

You have two simple ways to get started:

Click "Try for free" in the navigation bar to explore our services with your Welcome Shine Credits—no commitment required.
Sign up while placing an order on our Pricing page to seamlessly link your account to your first purchase.

Setting up your account takes just a few moments. Simply enter your name, email, industry, and a password of your choice. No risk, just the perfect way to experience Outshinery!

Question 2

What are Shine Credits?

Accepted Answer

Shine Credits are Outshinery’s in-app currency that makes it easy to request and pay for visual content. Instead of paying per project, you purchase Shine Credits upfront and use them for everything from Product Shots and Lifestyle Images to custom content requests. This gives you more control, flexibility, and transparency over your content creation budget.

Learn more about Shine Credits on our Pricing page.

To illustrate, imagine yourself entering a theme park. Upon arrival, you acquire a specific number of tickets to indulge in your favorite rides. The same principle applies to Shine Credits!

Question 3

What should I have ready to start ordering product images?

Accepted Answer

Before you get started ordering product images with Outshinery, there are a few key items you need to have prepared:

Be ready to answer our comprehensive questionnaire, which includes specific details about your product, such as the shape of the bottle, the color of the glass, the type of closures, and more. We have carefully designed this process to be user-friendly and highly efficient, ensuring a smooth experience for you.

|| Discover the full range of options Outshinery provides and see the exceptional attention to detail we bring to every aspect.

Next, make that you have your design label files and capsule artwork readily available. Ideally, these files should be in PDF or Adobe Illustrator format. Rest assured, whatever you have sent for printing will work perfectly fine for us!

|| Learn more about the ideal label files to provide Outshinery with.

Lastly, while it's not required, if you have any phone pictures of the **any phone pictures **product, feel free to share them with us. These can help us better understand your product and ensure the highest accuracy in our images.

So, gather your information, and let's get started on bringing your product to life with stunning, high-quality images!

| Remember, there's no need to wait until your product is bottled to capture stunning photos! With everything being digital, you can order [Product Shots](ht

Question 4

What is Studio by Outshinery?

Accepted Answer

Studio by Outshinery is an easy-to-use online platform designed to streamline the way you request and manage visual content for your beverage brand.

From Product Shots and Lifestyle Images to Custom Content, Studio makes it simple to upload your label files, provide creative details, and track the progress of your visuals—all in one convenient place.

Designed to streamline your workflow and maximize efficiency, Studio also grants you the flexibility to purchase a monthly or yearly subscription, top-up Shine Credits, or even opt for one-time packs.

| Accessing Studio is a breeze - simply log in to your Outshinery account at Outshinery.com using the button located in the top navigation bar.

Question 5

How to choose the right Outshinery plan?

Accepted Answer

Choosing the right Outshinery plan depends on your specific needs and objectives. We offer a variety of options to cater to different user requirements. To make an informed decision, start by evaluating the volume and complexity of your projects.

**One-at-a-Time: **Purchase Shine Credits as needed, ideal for occasional image needs. This option is perfect for beginners or anyone working on straightforward, smaller projects.
Monthly Subscriptions: Opt a convenient and budget-friendly subscription. Choose from 2, 4, or 8 Shine Credits per month. This subscription is tailored for small businesses that require a consistent supply of visual content or wish to accumulate Shine Credits for future use, allowing for seamless redemption during important projects. Please note that in the Outshinery Studio, you can easily skip a month, ensuring that you only add Shine Credits to your account when you truly need them.
Yearly Subscriptions: This subscription type is specifically designed for teams or working on larger-scale projects that require a substantial number of images. By subscribing annually, you can save up to 50% on your Shine Credits compared to purchasing them in one-time packs. Depending on the subscription you choose, you will have access to either 25, 50, or 100 Shine Credits. It's worth noting that our 25-year subscription plan is extremely popular among our customers!
Enterprise Solutions: Customized to the needs of large businesses or agencies, the

Question 6

What if my bottle (or box) has a unique shape?

Accepted Answer

One-of-a-kind product shapes? We’ve got you covered!

With a library of over 800 unique container designs, chances are we already have the perfect match for your needs.

No match? No problem.
If your container isn’t in our database, simply provide the technical drawing available from the supplier’s website. We’ll create it for you—no extra charge!

Custom embossing/engraving? Bring it on.
Opting for a standard container shape with custom embossing or distinctive details? Simply share your design file with us, and we’ll take care of the rest. A small one-time fee applies for the initial creation, but you won’t be charged again when reusing the same container design.

Completely unique packaging?
If your packaging has a distinctive shape not covered by standard files or supplier drawings, we can create a custom 3D model for you. Please note, a 1 Shine Credit fee applies for this specialized service.

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